The all-in-one solution for maintaining and repairing your devices without limits
Maintenance
Annual inspection and update via video call for your appliance longevity.
Diagnostic
In case of breakdown, our qualified technicians perform a diagnostic via video call within 2 hours.
Repair
If remote repair fails, approved repairers are sent to your home.
Assistance
Help and assistance via video call to configure or update your appliances.
Library
+1 million manuals and nearly 3 million error codes available.
Discounts
Enjoy special discounts with a network of partners dedicated to WeNony members.
Save money!
By joining WeNony, beyond having peace of mind, you will save money in case of a breakdown on your equipment.
with
Average cost of a washing machine breakdown:
- Travel and diagnosis: included
- Labor: included
- Replacement parts: included
Total: 49 €/month with WeNony
Average cost of a computer breakdown:
- Travel and diagnosis: included
- Labor: included
- Replacement parts: included
Total: 49 €/month with WeNony
without
Average cost of a washing machine breakdown:
- Travel and diagnosis: €80
- Labor: €89
- Replacement parts: €45
Total: €214/month without WeNony
Average cost of a computer breakdown:
- Travel and diagnosis: €80
- Labor: €190
- Replacement parts: €125
Total: €395/month without WeNony
List of included equipment and coverage limits
The WeNony maintenance and repair contract covers your following household appliances:
Large appliances
Washing machine, dryer, dishwasher, oven, hob, stove, extractor hood, fridge, freezer, wine cellar, microwave, built-in coffee machine, air conditioner…
Small appliances
Vacuum cleaner, handheld vacuum, iron, espresso machine, cooking and baking robots, blender, toaster, crepe maker, mixer, juicer, electric scissors…
Image / Sound
TV, hi-fi, home cinema, video projector, receiver, TV peripheral, headphones, portable speaker, MP3 player, radio, media player…
Photo / Video
Camera, camcorder, drone, camera accessory, photo printer, binoculars…
Computer / Multimedia
Computer, tablet, monitor, multimedia hard drive, printer and scanner, landline phone, game console…
- Maximum number of video-call assists: unlimited
- Maximum number of video-call repairs: unlimited
- Maximum number of home repairs: unlimited after trial period
- Maximum number of document downloads: unlimited
- Maximum amount per intervention: €400
- Maximum amount per 30-day period: €500
- Maximum amount per 12-month period: €1,500
- Waiting period: 15 days from subscription