Name: Epson TM-J7000
Brand: Epson
SKU: 859890
Rating: 79 (15 reviews)

Manual of product TM-J7000

First page image of the manual for TM-J7000

User Manual

96 pages

View manual

Technical Specifications TM-J7000

General Information

Model

TM-J7000
Brand

Epson
Category

Computers and accessories
Type

Printer
SKU

859890
MPN

859890

Other features

Dimensions (LxWxH)

195 x 237 x 188 mm
Buffer size

4 Ko

Connectivity

Serial interface type

RS-232
Connectivity technology

Wired
Number of serial ports

1
Serial interface

Yes
Serial interface type

RS-232

Print speed

Type

POS Printers
Printing technology

Dot Matrix
Font size

1.41 x 3.38 mm
Character density

15 characters per inch
Print speed

14.7 lps
Print speed (metric measurement)

43 mm/sec
Maximum resolution

180 x 180 DPI

Printing technology

Column capacity

82.5mm (3.25"): 42/56
76mm (3.00"): 40/53
70mm (2.75"): 36/48
58mm (2.25"): 30/40

Features

Sustainability of the automatic cutter

1.5 million shares
Embedded barcodes
Mean time between failures

CODABAR (NW-7), Code 128 (A/B/C), Code 39, Code 93, EAN13, EAN8, ITF-14, PDF417, UPC-A, UPC-E
Certification
Security

180000 h
Country of origin
VCCI, FCC, CE, EMI, AS/NAS 3548
CE, TÜV, UL/CSA
China

Design

Product color

Black

Paper management

Supported paper width

58, 70, 83 mm

Weight and dimensions

Weight

4400 g

Network

Wifi

No
Wifi

No

Power

Input current

1 A
Type of power supply

CC

Logistics data

Products by pallet

40 piece(s)
Gross width of the pallet

800 mm
Length of the pallet (RU)

1200 mm
Height of the pallet (RU)

1690 mm
Products by pallet layer

8 piece(s)
Products per pallet layer (UK)

12 piece(s)
Products per pallet (UK)

60 piece(s)
Length of the pallet (RU)

1200 mm
Width of the pallet (RU)

1000 mm
Height of the pallet (RU)

1690 mm

Packaging information

Package weight

5970 g
Package depth

382 mm
Package height

305 mm
Package width

285 mm
Quantity

1 piece(s)

Frequently Asked Questions

What is the weight of the Epson TM-J7000?

The Epson TM-J7000 weighs 4400 g.

How can I remove a paper jam from the printer?

To remove a paper jam, turn off the printer and gently pull out the paper. Make sure the print head is not in contact with the paper and that no paper pieces remain inside the printer.

Why is my printer not recognizing the original cartridges?

Non-authentic cartridges may not be accepted by the printer. In this case, a message indicating that the cartridge is empty may appear. Refer to the cartridge manual for solutions, or contact the seller.

What could be the reasons for poor print quality?

Poor print quality can have several causes. First, check if the cartridges or toners are full. Inkjet printers may require cleaning, cartridges may be dry, or the print head may be damaged. For laser printers, calibration is recommended.

What is the difference between a laser printer and an inkjet printer?

A laser printer uses toner, while an inkjet printer uses ink.

Why do my inkjet prints have black streaks?

This is usually due to a damaged inkjet printer cartridge that needs to be replaced.

What does the term DPI mean?

DPI stands for Dots Per Inch and indicates the number of ink droplets deposited on the paper per inch during printing.

What certifications does the Epson TM-J7000 have?

The Epson TM-J7000 has the following certifications: VCCI, FCC, CE, EMI, AS/NAS 3548.

What are the dimensions of the Epson TM-J7000 printer?

The dimensions of the Epson TM-J7000 are 195 x 237 x 188 mm, making it suitable for various spaces.

What is the main function of the Epson TM-J7000?

The Epson TM-J7000 is a point-of-sale (POS) printer designed to provide fast and reliable printing of receipts and tickets.

What printing technology does the Epson TM-J7000 use?

The Epson TM-J7000 uses dot matrix printing technology, which is durable and allows for multiple copies, ideal for high-volume environments.

What is the maximum printing speed of the Epson TM-J7000?

The Epson TM-J7000 prints at a speed of 43 mm/s, which is sufficient for most point-of-sale printing needs.

Does the Epson TM-J7000 have Wi-Fi or Ethernet LAN connectivity?

No, the Epson TM-J7000 does not include Wi-Fi or Ethernet LAN connectivity, requiring a wired connection to operate. This may not be a disadvantage if a wired connection is easily accessible.

How can I prevent paper jams in the Epson TM-J7000?

To prevent paper jams, follow these steps: 1. Ensure the printer is powered on. 2. Open the roll paper cover. 3. Remove the used paper core, if present. 4. Insert a new roll of paper correctly. 5. Close the cover, ensuring it is securely locked. 6. The printer will automatically advance the paper. 7. Avoid opening the cover during printing. 8. For sheet paper, ensure it is flat. 9. Use only single sheet paper. 10. Insert the paper correctly into the guide. 11. Follow the manual instructions to replace or install an ink cartridge. 12. Do not disassemble the cartridge to avoid damaging the printer.

Why is the print quality of my Epson TM-J7000 unsatisfactory?

Several factors can affect the print quality of the Epson TM-J7000: 1. Check the ink levels and replace the cartridge if necessary. 2. Ensure the print settings are appropriate for your needs. 3. Clean the print heads if they are clogged. 4. Check that the paper is loaded correctly. 5. Inspect the print head for any damage. 6. Update the printer driver for compatibility. By following these tips, you can diagnose and improve print quality.

How do I clean the print head of the Epson TM-J7000?

To clean the print head, follow these steps: 1. Ensure the printer is powered on. 2. If print quality is poor and the INK light is not on, press and hold the CLEANING button for more than 3 seconds. 3. Do not turn off the power or open covers during cleaning. 4. Wait for the cleaning to finish; the POWER light will turn off. 5. Use the CLEANING button only if print quality is problematic to avoid wasting ink. 6. If the problem persists, refer to the manual or contact a professional.

Why won't my Epson TM-J7000 turn on?

If your printer won't turn on, try these steps: 1. Check the connection to the power source. 2. Ensure the power switch is in the 'on' position. 3. Test the outlet with another device. 4. Inspect the power cord for damage. 5. Perform a reset by unplugging the printer, waiting a few minutes, and then plugging it back in. 6. If the printer still does not turn on, contact Epson customer support or a qualified technician.

How do I download and install drivers for the Epson TM-J7000?

To download and install drivers, follow these steps: 1. Ensure you have a stable internet connection. 2. Open a browser and go to the Epson website for your region. 3. Go to the 'Support' or 'Downloads' section. 4. Search for drivers for the Epson TM-J7000 using the model number. 5. Select your operating system. 6. Download the driver. 7. Once the download is complete, open the file to start the installation. 8. Follow the on-screen instructions. 9. Restart your computer. 10. Connect the printer to the computer and turn it on. 11. Your printer is now ready to use.