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Uncategorized Grandstream UCM6202

The Grandstream UCM6202 is an IP PBX system that offers optimal performance for business communication. Designed to handle up to 500 users and 30 simultaneous calls, it is ideal for professional environments requiring effective and reliable communication.

With a SIP interface, the UCM6202 ensures stable connectivity through 50 SIP trunks and allows for the organization of up to 25 concurrent conferences. It is also equipped with advanced features such as built-in voicemail, call forwarding and transfer, as well as a call park for smooth communication management.

To facilitate connectivity, the Grandstream UCM6202 has 2 Ethernet LAN ports, 2 FXS ports, and 2 FXO ports, as well as a USB 2.0 port. Its modern and sleek black design easily fits into any office, and its LCD screen makes user interaction easy.

Compatible with various network protocols, the UCM6202 ensures reliable and secure communication. Its ability to operate in temperature ranges of 0 to 40 °C and a relative humidity of 10 to 90 % makes it a robust choice for diverse environments.

In summary, the Grandstream UCM6202 is a powerful communication system, ideal for businesses looking to optimize their telephony and call management needs.

Manual of product UCM6202

7 10

Editorial note

The Grandstream UCM6202 is an IP PBX system that stands out for its ability to handle up to 500 users and 30 simultaneous calls, making it a solid choice for medium-sized businesses. It also offers practical features such as built-in voicemail and a fax server, thus facilitating communication management. Quality of Service (QoS) and support for various audio and video codecs ensure a smooth and high-quality communication experience. However, the product has some limitations. The number of simultaneous calls at 30 may not be sufficient for large companies with a high call volume. Additionally, the resolution of the LCD screen at 128 x 32 pixels is relatively low, which may affect the clarity of the displayed information. Connectivity is stable thanks to two Ethernet ports and one USB port, but this configuration may restrict interconnection with other devices without an external switch. Finally, the weight of 510 g may make the device less convenient to move, and the lack of advanced security features, such as call encryption, could raise concerns for those who value the privacy of their communications. Overall, the Grandstream UCM6202 is a competitive choice for businesses looking for an effective and modern communication solution, despite some drawbacks to consider.

Score details

User experience

The user experience is generally positive thanks to features such as integrated voicemail and a fax server, making communication management easier.

Performance

Although the product handles up to 30 simultaneous calls, which is sufficient for medium-sized businesses, this may be limited for larger companies with a high call volume.

Design

The modern and compact design, with options for desk or wall mounting, allows for easy integration into various work environments.

connectivity

Connectivity is stable with Ethernet and USB ports, but the limited number of Ethernet ports (2) may restrict interconnection with other devices without an external switch.

Features

Features such as quality of service (QoS) and support for various audio and video codecs ensure a smooth and high-quality communication experience.

Usability

The LCD screen resolution of 128 x 32 pixels is relatively low, which could hinder the clarity of displayed information for some users.

Robustness

The weight of 510 g may make the device less convenient to move or install in certain environments.

security

The lack of advanced security features, such as call encryption, may raise concerns for users who are privacy-conscious about their communications.


Advantages

Up to 500 users and 30 simultaneous calls

Integrated voicemail and fax server

Quality of service and various codecs

Modern design, easy installation

Stable connectivity with Ethernet and USB ports

Disadvantages

Limit of 30 simultaneous calls

Low-resolution LCD screen

Only 2 Ethernet LAN ports

Inconvenient weight of 510 g

Lack of communication security

Technical Specifications UCM6202

General Information

Representation / realization

  • Product color
    Black

Features

  • Product color
    Black
  • Product type
    IP PBX system (packet-switched and private system)
  • Number of users
    500 user(s)
  • Quality of Service (QoS)
    Yes
  • SIP Junctions
    50
  • Number of simultaneous calls (max)
    30
  • Number of parallel sessions
    25
  • Quality of Service (QoS)
    Yes
  • Voice codecs
    G.711, G.722, G.723, G.726, G.729A, G.729B, iLBC
  • Quality of Service (QoS)
    Yes
  • Analogous PSTN junctions
    2
  • Positioning
    Desktop, Wall mount
  • Video Codecs
    H.264
  • Quality of Service (QoS)
    Yes

Connectivity

  • Foreign eXchange Office (FXO) Number of ports
    2
  • Quantity of USB 2.0 Ports
    1
  • Foreign eXchange Office (FXO) Number of ports
    2
  • Foreign eXchange Office (FXO) Number of ports
    2

Call management

  • Caller ID
    Yes
  • Caller ID
    Yes
  • Caller ID
    Yes
  • Caller ID
    Yes

Fax

  • Integrated fax server
    Yes

Storage support

  • Built-in memory card reader
    Yes
  • Compatible memory cards
    SD

Power

  • AC input voltage
    100-240 V
  • AC input frequency
    50 - 60 Hz
  • Output voltage of the power adapter
    12 V
  • Output current of the power adapter
    1.5 A

Screen

  • Built-in screen
    Yes
  • Screen type
    LCD
  • Screen resolution
    128 x 32 pixels

Weight and dimensions

  • Width
    155 mm
  • Depth
    226 mm
  • Height
    34.5 mm
  • Weight
    510 g

Environmental conditions

  • Operating temperature
    0 - 40 °C
  • Temperature out of operation
    -10 - 60 °C
  • Operating relative humidity (H-H)
    10 - 90 %

Network

  • Supported network protocols
    TCP/UDP/IP
  • Ethernet/LAN
    RTP/RTCP
  • Ethernet/LAN
    ICMP
  • ARP
  • DNS
  • DDNS
  • DHCP
  • NTP
  • TFTP
  • SSH
  • HTTP/HTTPS
  • PPPoE
  • SIP (RFC3261)
  • STUN
  • SRTP
  • TLS
  • LDAP
  • Yes
  • Yes

Frequently Asked Questions

What is the weight of the Grandstream UCM6202?
The Grandstream UCM6202 weighs 510 g.
What is the height of the Grandstream UCM6202?
The height of the Grandstream UCM6202 is 34.5 mm.
What is the resolution of the screen of the Grandstream UCM6202?
The screen of the Grandstream UCM6202 displays a resolution of 128 x 32 pixels.
What is the width of the Grandstream UCM6202?
The width of the Grandstream UCM6202 is 155 mm.
What is the depth of the Grandstream UCM6202?
The Grandstream UCM6202 measures 226 mm in depth.
Why is my Grandstream UCM6202 unable to connect to the Internet?
Check that all network cables are properly connected, restart the router and the UCM6202, and ensure that the Internet settings of the UCM6202 are configured correctly.
How do I set up call forwarding on my Grandstream UCM6202?
To set up call forwarding, log in to the web interface of the UCM6202, go to the 'PBX' menu, select 'Call Features' and choose 'Forwarding' to apply your call forwarding options.
What should I do if I cannot hear audio during calls on my Grandstream UCM6202?
Check the volume of your phone or headset, ensure that the audio cables are properly connected, confirm that the appropriate codecs are enabled in the UCM6202 settings, and test with another phone or headset if possible.
How do I activate voicemail on my Grandstream UCM6202?
To activate voicemail, access the web interface of the UCM6202, navigate to 'PBX' -> 'Voicemail' and configure the necessary settings such as voicemail extension, password, and email notifications.
What steps should I take if my Grandstream UCM6202 is not registering with my SIP service provider?
Ensure that the SIP credentials provided by your service provider are correctly entered in the UCM6202 configuration, check that the SIP server address is correct, and examine if firewall or NAT settings might be hindering the registration.
Does the Grandstream UCM6202 support SIP trunking?
Yes, the Grandstream UCM6202 supports Voice over IP (SIP), allowing users to make and receive calls over the Internet instead of using traditional phone lines, resulting in cost savings and greater flexibility.
How many simultaneous calls can the Grandstream UCM6202 handle?
The Grandstream UCM6202 can handle up to 30 simultaneous calls, which is a high number allowing for a large volume of calls to be processed at the same time.
Is it possible to mount the Grandstream UCM6202 on the wall?
Yes, the Grandstream UCM6202 can be wall-mounted in addition to being placed on a desk, providing flexible installation options to meet user needs.
How many SIP trunks can the Grandstream UCM6202 support?
The Grandstream UCM6202 supports up to 50 SIP trunks, allowing for a large number of external phone lines to be connected to the system, offering great flexibility and scalability.
Does the Grandstream UCM6202 have a built-in voicemail feature?
Yes, the Grandstream UCM6202 includes a built-in voicemail feature, allowing users to receive and store voicemail messages directly on the system for easy access.
Is the manual for the Grandstream UCM6202 available in French?
Yes, the manual for the Grandstream UCM6202 is available in French.

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Presentation of product UCM6202 specifications from brand Grandstream

General Information

The Grandstream UCM6202 is a product from the Grandstream brand, known for its innovation and quality in the communication systems sector. This model, identified by the EAN code 6947273702115, is designed to provide optimal performance and an enhanced user experience.

Representation / Realization

The Grandstream UCM6202 comes in a Black finish, adding a modern and elegant touch to its design.

Features

This IP PBX (Private Branch Exchange) system is capable of supporting up to 500 users, making it suitable for medium-sized businesses. It is equipped with 50 SIP trunks to ensure effective and reliable communication, as well as the ability to handle up to 30 simultaneous calls. Additionally, the system allows for 25 concurrent conferences, providing appreciated flexibility for team exchanges.

The Grandstream UCM6202 also includes an LDAP interface for simplified management of users and resources. Regarding audio quality, it supports several codecs, such as G.711, G.722, G.723, G.726, G.729A, G.729B, and iLBC, thus ensuring a high-quality sound experience. The presence of an integrated voicemail facilitates communication management, while the fax server allows sending and receiving documents directly from the network.

In terms of connectivity, the product features 2 Ethernet LAN ports, 1 USB 2.0 port, as well as 2 FXS ports and 2 FXO ports, allowing for easy integration into various work environments.

Call Management

The Grandstream UCM6202 offers several call management features, such as call forwarding, call transfer, and call park, ensuring flexibility in communication management. Caller ID is also available, enhancing the user experience.

Storage Support

This model includes a built-in memory card reader, compatible with SD cards, allowing for convenient data management.

Power

The Grandstream UCM6202 operates with an AC input voltage of 100-240 V and a frequency of 50 - 60 Hz. The output voltage of the power adapter is 12 V, with a current of 1.5 A, ensuring stable power supply.

Screen

It is equipped with a built-in LCD screen with a resolution of 128 x 32 pixels, facilitating use with a clear visual interface.

Weight and Dimensions

The Grandstream UCM6202 measures 155 mm in width, 226 mm in depth, and 34.5 mm in height, weighing 510 g. These dimensions make it easy to integrate into different workspaces.

Environmental Conditions

Designed to operate within a temperature range of 0 to 40 °C, this model can withstand extreme conditions, with a storage temperature of -10 to 60 °C and a relative operating humidity of 10 to 90 %.

Network

The Grandstream UCM6202 supports numerous network protocols, such as TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS, and LDAP. It also features Network Address Translation (NAT) functionality to enhance network security.