Thumbnail of product HandyTone 502 from brand Grandstream
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Phone Grandstream HandyTone 502

The Grandstream HandyTone 502 is a VoIP phone from the Grandstream brand, known for its innovation and reliability. This model is designed to provide an enhanced user experience through its optimal performance. With compact dimensions of 115 x 75 x 25 mm, it easily fits into any work environment.

This phone supports a wide range of network protocols, including TCP/IP, RTP, HTTP, and more, ensuring effective and reliable communication. The quality of service (QoS) built-in ensures optimal management of network resources, allowing for clear and uninterrupted calls.

For security, the HandyTone 502 uses the AES encryption algorithm, thus protecting your data with every call. It also features practical functionalities such as caller ID, which enhances the user experience by allowing easy recognition of who is calling.

With two RJ-45 Ethernet ports for a stable connection, as well as an RJ11 port for telephone lines, the Grandstream HandyTone 502 is ready to meet your communication needs. Compatible with multiple voice codecs, it ensures optimal audio quality for your exchanges.

Finally, this model is designed to operate within a temperature range of 0 to 40 °C and can withstand humidity conditions ranging from 10 to 90 %, thus ensuring reliable operation in various environments. In summary, the Grandstream HandyTone 502 is an ideal choice for those seeking a high-performance and secure VoIP phone.

Manual of product HandyTone 502

7 10

Editorial note

The Grandstream HandyTone 502 is a phone that stands out for its exceptional audio quality, thanks to a wide range of voice codecs. This allows for clear and smooth communications, which is a major asset for users concerned about sound quality. Additionally, the extensive compatibility of network protocols offers flexibility and adaptability for various communication needs, thus enhancing its appeal. However, the user experience can be mixed. The web-based management interface may seem complex for inexperienced users, making the initial setup tricky. The audio quality, while generally excellent, can also vary depending on the available bandwidth on the network, which can affect the communication experience. In terms of security, the HandyTone 502 proves effective thanks to the AES encryption algorithm, ensuring data protection during communications. Nevertheless, the lack of wireless connectivity limits installation options, which can be a drawback for some users. On the design front, its compact design facilitates integration into various environments, but it is important to note that it may affect stability on uneven surfaces. Finally, the initial setup can be problematic, especially for those who are not familiar with network technologies, which can reduce the product's accessibility. In summary, the Grandstream HandyTone 502 is a solid choice for those seeking superior audio quality and enhanced security, but it may require a learning curve for optimal use.

Score details

User experience

The user experience is mixed; the web-based management interface can be complex for inexperienced users.

Performance

The audio quality is generally excellent due to a wide range of voice codecs, although this may vary depending on the available bandwidth.

security

The product offers enhanced security with the AES encryption algorithm, ensuring data protection during communications.

connectivity

Although the compatibility of network protocols is broad, the lack of wireless connectivity limits installation options.

Design

The compact design facilitates integration into various environments but may affect stability on uneven surfaces.

Usability

The initial setup can be difficult, especially for users who are not familiar with network technologies.


Advantages

Exceptional audio quality with various codecs

Extensive and adaptable network compatibility

Easy management via web interface

Enhanced security with AES encryption

Compact design for various environments

Disadvantages

Complex web management interface

Audio quality dependent on bandwidth

No wireless connectivity

Limited compatibility with certain systems

Compact size, less stable on uneven surfaces

Technical Specifications HandyTone 502

General Information

Protocols

  • Supported network protocols
    TCP/IP/UDP
  • Management protocols
    RTP/RTCP
  • Supported protocols
    HTTP/HTTPS
  • ARP/RARP
  • ICMP
  • DNS
  • DHCP
  • NTP
  • TFTP
  • TELNET
  • PPPoE
  • STUN
  • TLS/SIPS/HTTPS
  • UPnP
  • HTTP
  • HTTPS
  • TELNET
  • TFTP
  • TR0

Network

  • Web-based management
    Yes
  • Web-based management
    Yes

Security

  • Security-supported algorithm
    AES

Call management

  • Caller ID
    Yes

Connectivity

  • Ports (RJ11) of the modem
    2
  • Ports (RJ11) of the modem
    2

Features

  • Voice codecs
    CNG
  • Compatible fax
    G.711
  • Reset button
    G.723.1
  • Certification
    G.726
  • Reset button
    G.728
  • G.729A
  • G.729B
  • VAD
  • iLBC
  • T.38
  • Yes
  • FCC
  • C-Tick
  • AS/NZS CISPR22
  • CISPR24
  • CE
  • EN55022
  • EN55024
  • TBR21
  • EN60950
  • EN61000-3-2
  • EN61000-3-3
  • UL
  • Yes

Weight and dimensions

  • Dimensions (LxWxH)
    115 x 75 x 25 mm

Environmental conditions

  • Operating temperature
    0 - 40 °C
  • Operating relative humidity (H-H)
    10 - 90 %
  • Temperature out of operation
    -10 - 54 °C

Frequently Asked Questions

What are the certifications of the Grandstream HandyTone 502?
The Grandstream HandyTone 502 has the following certifications: FCC, C-Tick, AS/NZS CISPR22, CISPR24, CE, EN55022, EN55024, TBR21, EN60950, EN61000-3-2, EN61000-3-3, UL. 135.
Is the manual for the Grandstream HandyTone 502 available in French?
Unfortunately, the manual for the Grandstream HandyTone 502 is not available in French. It is only available in English.

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Presentation of product HandyTone 502 specifications from brand Grandstream

General Information

The Grandstream HandyTone 502 is an IP phone from the brand Grandstream, known for its expertise and innovation in the field of communication technologies. This model, identified by the name HandyTone 502 | HT502, ensures reliable performance and an optimized user experience. Its EAN code, 6947273700067, allows for unique identification in distribution systems.

Protocols

The HandyTone 502 supports a wide range of network protocols including TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, TELNET, PPPoE and STUN. These protocols ensure effective communication, while management via TLS/SIPS/HTTPS allows for centralized and secure administration of devices.

Network

This model integrates a Quality of Service (QoS), ensuring optimal management of network resources for an uninterrupted experience. Additionally, it offers a web-based management interface, facilitating access and administration from any device connected to the Internet.

Security

Data security is enhanced through the AES encryption algorithm, providing robust protection during communications.

Call Management

The HandyTone 502 includes a Caller ID feature, allowing users to know the identity of their correspondents, which improves communication efficiency.

Connectivity

This phone has two Ethernet LAN ports (RJ-45), ensuring a stable and fast network connection. It is also equipped with two RJ11 ports for connecting telephone lines, ensuring easy integration into existing systems.

Features

The Grandstream HandyTone 502 supports various voice codecs such as CNG, G.711, G.723.1, G.726, G.728, G.729A, G.729B, VAD, iLBC, ensuring optimal audio quality. Furthermore, it is compatible with fax T.38, facilitating document sending. LED indicators show the operational status, while its compliance with safety standards is guaranteed by certifications such as FCC, C-Tick, CE, and others.

Weight and Dimensions

The dimensions of the Grandstream HandyTone 502 are 115 x 75 x 25 mm, allowing for easy integration into various work environments.

Environmental Conditions

The product operates effectively within a temperature range of 0 to 40 °C and a relative humidity of 10 to 90 %. Outside of its operation, it can withstand temperatures ranging from -10 to 54 °C, ensuring its durability in various conditions.