Thumbnail of product Soundpoint IP 550 from brand Polycom
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Phone Polycom Soundpoint IP 550

The Polycom Soundpoint IP 550 is a desktop phone designed to provide high-quality voice communication. With its modern and sleek gray design, it easily fits into any professional environment. This model is equipped with 26 programmable keys and a unique handset, allowing for intuitive and efficient use.

This phone supports the VoIP protocol (RFC 3261), ensuring optimal communication quality with a frequency range of 150 to 7000 Hz. Additionally, it features two Ethernet LAN ports (RJ-45), providing a stable and fast connection, as well as Power over Ethernet (PoE) to simplify installation.

The Polycom Soundpoint IP 550 offers advanced features such as conference calling, explicit call transfer, and call waiting management, thus facilitating remote collaboration. Its LCD screen with a resolution of 320 x 160 pixels allows for clear and pleasant viewing, while the brightness control adapts to your preferences.

Weighing 2045 g, it is ideal for daily use. This phone does not have a built-in camera, but it features a quality speaker, backlit buttons, and a polyphonic ringtone for an enhanced user experience. In summary, the Polycom Soundpoint IP 550 is a high-performing and reliable device, suited to the needs of modern work environments.

Manual of product Soundpoint IP 550

8 10

Editorial note

The Polycom Soundpoint IP 550 stands out for its exceptional sound quality, thanks to its built-in speaker and G.722 voice codec, providing clear and precise communications. Its ergonomic design, enhanced with backlit buttons, makes it easy to use even in low-light conditions, contributing to a positive user experience. However, it has some drawbacks. The lack of compatibility with Mac systems limits its use for some users, and the absence of wireless connections may disappoint those who prefer a clutter-free setup. Additionally, its weight of 2045 g can make the phone less portable, and the lack of a built-in camera restricts options for video conferencing. In terms of connectivity, the product offers two Ethernet ports and supports Power over Ethernet (PoE), but the absence of wireless connections can be a drawback for some. Finally, although it offers good value for money, its relatively low screen resolution and incompatibility with Mac systems may reduce its appeal for some buyers. Overall, the Polycom Soundpoint IP 550 is a solid choice for those looking for a reliable desk phone, despite some limitations in connectivity and modern features.

Score details

User experience

The user experience is overall positive, thanks to an ergonomic design and backlit buttons that facilitate use in low-light conditions.

Performance

The sound quality is exceptional, thanks to the built-in speaker and the G.722 voice codec, ensuring clear and precise communications.

Features

The advanced call management features, such as conference calling and explicit call transfer, facilitate collaboration, but the lack of a built-in camera limits videoconferencing options.

Design

The design is ergonomic, but the weight of 2045 g may make it less portable compared to other lighter models.

connectivity

Connectivity is good with two Ethernet ports and support for Power over Ethernet (PoE), but the lack of wireless connections may disappoint some users.

Value for money

Although the product offers good value for money for its performance, its incompatibility with Mac systems and relatively low screen resolution may reduce its appeal to some buyers.


Advantages

Clear sound with G.722 codec

Advanced call management

Backlit buttons for low light

Two Ethernet ports and PoE

Resistant to extreme temperatures

Disadvantages

Not compatible with Mac

No wireless connection

Heavy, difficult to move

No built-in camera

Low screen resolution

Lack of advanced features

Technical Specifications Soundpoint IP 550

General Information

Other features

  • Home base keys
    26 + 4
  • Combined
    1
  • Mac Compatibility
    No
  • Dimensions (LxWxH)
    265 x 150 x 190 mm
  • Mac Compatibility
    No
  • VoIP Protocols
    RFC 3261
  • Network features
    DHCP/Static IP
  • Full duplex
    Yes
  • Supported network protocols
    FTP, TFTP, HTTP, HTTPS
  • Frequency range
    150 - 7000 Hz
  • Number of Ethernet LAN ports (RJ-45)
    2
  • Data transfer rate
    10/100 Mbit/s
  • Number of channels
    2 channels

Phone features

  • Polyphonic ringtone
    Yes
  • Polyphonic ringtone
    Yes
  • Polyphonic ringtone
    Yes

Connectivity

  • Wireless connections
    No
  • Ethernet connection, supporting power over this port (PoE)
    Yes
  • Ethernet connection, supporting power over this port (PoE)
    Yes

Design

  • Product color
    Gray
  • Backlit buttons
    Yes

Weight and dimensions

  • Weight
    2045 g

Environmental conditions

  • Operating temperature
    10 - 40 °C
  • Temperature out of operation
    -40 - 70 °C
  • Operating relative humidity (H-H)
    20 - 85 %

Power

  • Power requirements
    48V DC

Packaging contents

  • Ethernet cable
    Yes
  • Ethernet cable
    Yes
  • Ethernet cable
    Yes

Call management

  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes
  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes
  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes
  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes
  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes
  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes
  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes
  • Line Take Without Dropping -PLSD (On-hook dialing)
    Yes

Management features

  • Navigation button
    Yes
  • Volume order
    Digital

Multimedia

  • Voice codecs
    G.722

Screen

  • Backlight Color
    -
  • Screen
    LCD
  • Screen resolution
    320 x 160 pixels
  • Display brightness control
    Yes

Certificate

  • Compliance with industry standards
    IEEE 802.3af
  • Security
    IEEE 802.1p
  • Certification
    IEEE 1329
  • RFC 1889
  • UL/C-UL
  • CE Mark-1
  • EN 60950-1
  • IEC 60950-1
  • AS/NZS 60950
  • - FCC Part 15 (CFR 47) Class B
  • - ICES-003 Class B
  • - EN55022 Class B
  • - CISPR22 Class B
  • - AS/NZS CISPR 22 Class B
  • - VCCI Class B
  • - EN55024
  • - EN61000-3-2; EN61000-3-3
  • - ROHS
  • - Anatel
  • - GOST
  • - C-tick
  • - CCC

Frequently Asked Questions

What is the weight of the Polycom Soundpoint IP 550?
The weight of the Polycom Soundpoint IP 550 is 2045 g.
What is the frequency range of the Polycom Soundpoint IP 550?
The frequency range of the Polycom Soundpoint IP 550 extends from 150 to 7000 Hz.
What is the screen resolution of the Polycom Soundpoint IP 550?
The screen of the Polycom Soundpoint IP 550 displays a resolution of 320 x 160 pixels.
Is the manual for the Polycom Soundpoint IP 550 available in French?
Yes, the manual for the Polycom Soundpoint IP 550 is available in French.

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Presentation of product Soundpoint IP 550 specifications from brand Polycom

General Information

The Polycom Soundpoint IP 550, a product from the renowned brand Polycom, is a desktop phone designed to provide a high-quality communication experience. This model, identified by the reference Soundpoint IP 550 | 2200-12550-015, is optimized for reliable performance. The EAN code, which allows for precise identification within distribution systems, is 0610807526742, 0812431010950, 6108075267428.

Technical Specifications

The Polycom Soundpoint IP 550 stands out with its 26 function keys and 4 programmable keys, facilitating intuitive use. It is equipped with a unique handset for an optimized calling experience. Although it does not have a built-in camera, its compact dimensions of 265 x 150 x 190 mm allow it to fit easily into various work environments.

This model is compatible with the VoIP protocol RFC 3261 and supports DHCP and Static IP network configurations, ensuring a fast and reliable connection. Its Full duplex capability allows for simultaneous communication in both directions. Additionally, it supports multiple network protocols such as FTP, TFTP, HTTP, and HTTPS.

The frequency range extends from 150 to 7000 Hz, ensuring accurate sound reproduction. The phone features 2 Ethernet LAN ports (RJ-45) providing a stable network connection, with a transfer rate of 10/100 Mbit/s and a capacity of 2 channels for efficient use.

Features

The Polycom Soundpoint IP 550 is equipped with a quality speaker, allowing for an immersive listening experience. Its microphone mute feature gives the user complete control over their communications, while the polyphonic ringer offers varied melodies for incoming calls.

Connectivity

Although this model does not offer wireless connections, it includes a DC input for efficient power supply and supports Power over Ethernet (PoE), simplifying wiring. Connectivity is therefore both practical and efficient.

Design and Ergonomics

The Polycom Soundpoint IP 550 features a modern gray color that integrates harmoniously into any work environment. Its backlit buttons enhance visibility in low-light conditions, making usage more pleasant.

With a weight of 2045 g, this phone is designed for office use, although it may be less portable than other lighter models.

Environmental Conditions

This model operates efficiently within a temperature range of 10 to 40 °C and can withstand extreme conditions, with an out-of-operation temperature range of -40 to 70 °C. The Polycom Soundpoint IP 550 is also capable of functioning in a relative humidity of 20 to 85 %.

Power Requirements

The phone requires a power supply of 48V DC for optimal operation.

Package Contents

To facilitate a quick setup, the Polycom Soundpoint IP 550 comes with a quick start guide, a base station for stable connection, and an Ethernet cable to ensure immediate connectivity.

Call Management

This model offers advanced call management features, including the ability to conference call, explicit call transfer, as well as options such as call waiting and speed dialing. The on-hook dialing feature also allows for easy number dialing without having to lift the handset.

Multimedia and Display

The G.722 voice codec ensures optimal audio quality. The LCD screen, while having a resolution of 320 x 160 pixels, provides a decent visual experience, and the brightness control allows for clarity adjustment according to user preferences.

Certification and Security

The Polycom Soundpoint IP 550 complies with industry standards such as IEEE 802.3af and RFC 1889, ensuring its compliance in terms of safety and performance, as well as optimal protection against electrical risks.