Name: Brother DCP-9020CDW
Brand: Brother
SKU: 83306
Rating: 3 (11 reviews)

Manual of product DCP-9020CDW

First page image of the manual for DCP-9020CDW

User Manual

172 pages

View manual

7 10

Editorial note

The Brother DCP-9020CDW stands out for its versatility as an all-in-one printer, offering printing, copying, and scanning features. With high-quality color printing at a maximum resolution of 2400 x 600 DPI and a printing speed of 18 pages per minute, this device is ideal for professional users looking for accurate and fast results. Its wireless and Ethernet connectivity allows for easy integration into various work environments, which is a considerable advantage. However, there are some drawbacks to note. The duplex printing mode is manual, which may be less convenient for those who prefer automatic printing. Additionally, the printing speed in duplex mode is significantly slower, which can slow down workflow. While the 250-sheet paper capacity is adequate, frequent reloading may be necessary during high-volume printing. The weight of 23.2 kg can also pose challenges for moving the printer, especially in tight spaces. In terms of performance, the product scores 80, reflecting its efficient printing capabilities. The user experience is rated satisfactory with a score of 75, although the manual duplex printing mode is a weak point. The features are rated at 70, due to the absence of certain options like faxing and direct printing. The design, while modern, receives a score of 65, mainly because of its weight. Finally, the value for money is good with a score of 78, taking into account the print quality and features, despite some limitations. Overall, the Brother DCP-9020CDW is a solid choice for those looking for a high-performing multifunction printer, despite some drawbacks to consider.

Score details

User experience

The user experience is satisfactory thanks to the all-in-one functionality and wireless connectivity, but the manual duplex printing mode can be a drawback for some users.

Performance

The printing performance is excellent with a speed of 18 ppm, but the duplex printing speed of 3.5 ppm can slow down the workflow.

Features

The features offered, including printing, copying, and scanning, are varied, but the lack of faxing and direct printing limits its use in certain professional environments.

Design

The design is modern, but the weight of 23.2 kg can make the printer difficult to move, especially in tight spaces.

Value for money

The value for money is good, considering the color print quality and all-in-one features, but frequent paper tray refills may be necessary for high print volumes.

Advantages

High-resolution color printing 2400 x 600 DPI

All-in-one: printing, copying, scanning

Fast LED printing at 18 pages/minute

Double-sided printing to save paper

Built-in wireless and Ethernet connectivity

Compatible with Windows, Mac, and Linux

Disadvantages

Manual duplex printing is inconvenient.

Slow duplex speed (3.5 ppm).

Paper tray often needs to be reloaded.

Weight of 23.2 kg makes it difficult to move.

Lack of fax and direct printing.

Insufficient scanning resolution for details.

Technical Specifications DCP-9020CDW

General Information

Model

DCP-9020CDW
Brand

Brother
Category

Computers and accessories
Type

Printer
SKU

83306
MPN

83306

Print speed

Printing technology

LED
Printing

Color printing
Maximum resolution

2400 x 600 DPI
Print speed (color, normal quality, A4/US Letter)

18 ppm
Print speed (color, normal quality, A4/US Letter)

18 ppm
Duplex printing speed (color, normal quality, A4/US Letter)

3.5 ppm
Duplex printing speed (color, normal quality, A4/US Letter)

3.5 ppm
Copy time for the first page (Black, normal)

16 s
Preheating time

27 s
Double-sided printing

Yes
Duplex printing mode

Auto
Double-sided printing

Yes

Copier

Copy

Color copy
Max. resolution of copies

600 x 600 DPI
Copy speed (normal quality, color, A4)

18 cpm
Copy speed (normal quality, color, A4)

18 cpm
Maximum number of copies

99 copies
Resizing copy

25 - 400 %
Free PC copy

Yes
All-in-one function (N=)

2, 4
Release time of the first print (black, normal)

19 s
Release time of the first print (color, concept)

22 s

Digitization

Digitization

Color scanning
Optical scanning resolution

1200 x 2400 DPI
Maximum scanning resolution

19200 x 19200 DPI
Type of scanner

Flatbed and ADF scanner
Scan to

E-mail, File, FTP, Image, OCR, USB
Support for text formats

PDF
Input color display depth

48 bit
Output color display depth

24 bit
Gray levels

256
Scanning technology

CIS
Scan drivers

ICA, ISIS, TWAIN, WIA
Maximum scan area

216 x 356 mm
Supported image formats

BMP, JPG, TIF
Film scanning

No

Fax

Fax

No

Features

Service cycle (Maximum)

- pages per month
Digital sender

No
Number of print cartridges

4
Languages of the page description

BR-Script 3, PCL 6
Printing colors

Black, Cyan, Magenta, Yellow
Service cycle (recommended)

300 - 1500 pages per month
All-in-one multitasking

Yes

Input and output capacity

Total power capacity

250 sheets
Paper feed type

Paper bin
Automatic document feeder capacity

35 sheets
Total output capacity

100 sheets
Automatic Document Feeder (ADF)

Yes

Paper management

ISO, Format Series A (A0...A9)

A4
Maximum print format

A5
Type of paper tray support

A6
ISO, Formats Series-B (B0...B9)

216 x 356 mm
Non-ISO print support sizes

Glossy paper
Weight of paper tray support

Labels
Weight of the media, automatic document feeder

Plain paper
Support width customization

Pre-Printed
Customization of support length

Recycled paper
Maximum ISO A series paper size

Thin paper
B5
B6
Legal
60 - 105 g/m²
64 - 90 g/m²
76.2 - 215.9 mm
116 - 355.6 mm
A4

Design

Screen

TFT
Screen size

3.7 "
Built-in screen

Yes
Product color

Black, White
Built-in screen

Yes
Market position

Professional
Order type

Touchscreen

Connectivity

Direct printing

No
Standard interfaces

Ethernet, USB 2.0, Wireless LAN
USB port

Yes

Network

Wifi

Yes
Wifi

Yes
Wifi standards

802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security-supported algorithm

128-bit WEP, 64-bit WEP, HTTPS, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Mobile printing technologies

Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
LAN Ethernet: data transfer rate

10, 100 Mbit/s
Wiring technology

10/100Base-T(X)

Representation / realization

Internal memory

192 MB
Built-in memory card reader

No
Processor frequency

333 MHz
Sound power level (standby)

33 dB
Sound pressure level (impression)

53 dB

Power

Electricity consumption (average operation)

480 W
Electricity consumption (stop)

0.05 W
Energy consumption (standby mode)

75 W
AC input frequency

50 - 60 Hz
AC input voltage

220 - 240 V

Weight and dimensions

Height

410 mm
Depth

483 mm
Height

410 mm
Weight

23200 g

Packaging information

Package width

602 mm
Package depth

534 mm
Package height

565 mm
Package weight

27700 g

Minimum system requirements

Support for the Linux operating system

Yes
Support for the Mac operating system

Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Support for the Linux operating system

Yes
Support for the server operating system

Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012

Sustainability

Sustainability certificates

Nordic Swan Ecolabel
Blue Angel
ENERGY STAR

Other features

Energy Saving Mode

Yes
PictBridge

No

Packaging contents

Drivers included

Yes

Frequently Asked Questions

What is the weight of the Brother DCP-9020CDW?

The weight of the Brother DCP-9020CDW is 23,200 g.

What is the recommended method for removing paper jammed in the printer?

It is advised to carefully remove the jammed paper. Turn off the printer and ensure that the print head is not in contact with the paper and that no pieces of paper remain inside.

Why is my printer not accepting original cartridges?

Non-authentic cartridges may not be recognized by the printer, resulting in a message indicating that the cartridge is empty. The manual provided with the purchased cartridge often contains solutions. If the problem persists, it is recommended to contact the seller.

Why is the quality of my prints poor?

There can be several reasons for poor print quality. Check if the cartridges or toners are full. For inkjet printers, cleaning may be necessary if the cartridges are dry or if the print head is damaged. For laser printers, calibration is advised.

What are the differences between a laser printer and an inkjet printer?

A laser printer uses toner, while an inkjet printer uses ink.

Why is my inkjet printer printing black streaks?

This is usually due to a defective inkjet printer cartridge that needs to be replaced.

What does the acronym DPI mean?

DPI stands for Dots Per Inch and indicates the number of ink droplets deposited on the paper per inch during printing.

How many cartridges can be installed in the Brother DCP-9020CDW?

The Brother DCP-9020CDW can accommodate 4 cartridges.

What is the size of the screen on the Brother DCP-9020CDW?

The screen on the Brother DCP-9020CDW measures 3.7 inches.

What is the height of the Brother DCP-9020CDW?

The height of the Brother DCP-9020CDW is 410 mm.

What is the width of the Brother DCP-9020CDW?

The width of the Brother DCP-9020CDW is 410 mm.

What is the depth of the Brother DCP-9020CDW?

The depth of the Brother DCP-9020CDW is 483 mm.

My printer does not turn on when I press the power button. What could be the potential issue?

Check that the power cord is properly plugged into the printer and a functional outlet. Test the outlet with another device to confirm it works. If the problem persists, contact our technical support for assistance.

The print quality is poor and the colors seem faded. What should I do?

Start by checking the toner levels. Open the front cover and remove each toner cartridge to ensure they are properly installed. If a cartridge is low or empty, replace it with a new compatible one. Additionally, check the print settings on your computer to ensure the print quality is set as desired. If the problem continues, feel free to reach out to our support team.

I am experiencing frequent paper jams while printing. How can I resolve this issue?

Start by removing any jammed paper from the paper tray and output slot. Ensure that the paper being used meets the printer's specifications. Fan the stack of paper before loading it to prevent it from sticking together. Also, check for small objects that may cause jams and carefully remove them. If the problem persists, contact our support team for further advice.

With each print, I receive an error indicating a 'Paper Size Mismatch'. How can I resolve this?

Ensure that the paper size selected in the print settings matches the size loaded in the paper tray. Adjust the paper guides to fit the size being used. Some printers have a paper type sensor that may require cleaning. If the error persists, contact our technical support.

My Brother DCP-9020CDW is making loud grinding noises during printing. What should I do?

First, check if there are any foreign objects, such as paper clips or staples, inside the printer and carefully remove them. Ensure that the printer is placed on a flat and stable surface, as an imbalance can cause mechanical issues. If the noise persists, contact our support team for further assistance.

Does the Brother DCP-9020CDW have faxing capabilities?

No, the Brother DCP-9020CDW does not offer faxing functionality. Users will need to use other methods to send and receive faxes.

What is the maximum resolution of the Brother DCP-9020CDW?

The maximum resolution of the Brother DCP-9020CDW is 2400 x 600 DPI, ensuring sharp and detailed prints and copies.

How fast does the Brother DCP-9020CDW print in black at normal quality?

The Brother DCP-9020CDW prints at a speed of 18 pages per minute (ppm) in black, normal quality, which is relatively fast for this type of printer.

Is it possible to make copies with the Brother DCP-9020CDW without a connection to a PC?

Yes, the Brother DCP-9020CDW can make copies without requiring a connected computer.

Is the manual for the Brother DCP-9020CDW available in French?

Yes, the manual for the Brother DCP-9020CDW is available in French.

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