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Uncategorized Grandstream UCM6510

The Grandstream UCM6510 is an advanced communication device designed to meet the needs of modern businesses. This IP Centrex model can manage up to 2000 users and 64 simultaneous calls, making it ideal for high-traffic environments. Its sleek design in black easily integrates into any workspace.

Among its notable features, the Grandstream UCM6510 has 50 SIP trunks, ensuring stable and efficient communication. It also supports a variety of network protocols such as TCP/UDP/IP, SIP, and many others, thus ensuring optimal compatibility with various systems.

To enhance the user experience, this device is equipped with an integrated voicemail and a fax server that allows sending and receiving documents directly from the network. Additionally, its quality of service (QoS) ensures effective management of network resources, providing a smooth communication experience.

The Grandstream UCM6510 also features an LCD screen with a resolution of 128 x 32 pixels, facilitating user interaction. Its rack-mount design allows for optimized installation in your workspace.

Finally, this device is designed to operate in a wide range of environmental conditions, with an operating temperature of 0 to 45 °C and a relative humidity of operation of 10 to 90 %, thus ensuring its durability and reliability.

In summary, the Grandstream UCM6510 is a comprehensive solution for businesses looking to enhance their communication while benefiting from modern and efficient technology.

8 10

Editorial note

The Grandstream UCM6510 is a high-performance IP communication system capable of managing up to 2000 users and 64 simultaneous calls, making it a suitable solution for businesses of all sizes. Its advanced features, such as integrated voicemail, fax server, and LDAP interface, facilitate communication management and enhance the user experience. Additionally, audio quality is optimized through various voice codecs, ensuring clear and precise exchanges. However, the product has some drawbacks. Users who are not familiar with IP telephony systems may encounter a learning curve, making initial use complicated. Furthermore, although the system can handle a large number of users, the simultaneous management of calls can become complex in high call volume environments. The quality of the LCD screen, while functional, may not meet modern expectations, and its weight and dimensions can make rack installation less convenient in tight spaces. Some users may also find the number of Ethernet ports insufficient for optimal connectivity. Overall, the Grandstream UCM6510 offers good value for money, with interesting features and satisfactory audio quality, but it is important to consider the challenges related to its use and installation to ensure it meets the specific needs of each business.

Score details

User experience

The user experience is enhanced by features such as caller ID and call forwarding, but a learning curve may be necessary for users unfamiliar with IP telephony systems.

Performance

The product can handle up to 64 simultaneous calls, which is efficient for most environments, but can become complex in high call volume situations.

Design

The design is modern, but the weight and dimensions may make rack installation less practical in tight spaces. Additionally, the quality of the LCD screen may not meet modern expectations.

Features

Features such as built-in voicemail, fax server, and LDAP interface are major assets for simplified communication management.

Value for money

The Grandstream UCM6510 offers good value for money with its user management capabilities and optimal audio quality, although it may lack Ethernet ports for some users.


Advantages

Manages 2000 users and 64 simultaneous calls

Reliable communication thanks to SIP capabilities

Integrated voicemail and fax server

LDAP interface and enhanced call management

Optimal audio quality with various codecs

Disadvantages

Learning curve for novice users

Complex management of high simultaneous calls

Average quality LCD screen

Inconvenient rack installation in small spaces

Limited number of Ethernet ports

Technical Specifications UCM6510

General Information

Representation / realization

  • Product color
    Black

Features

  • Product color
    Black
  • Product type
    Hosted IP Centrex (virtual IP)
  • Number of users
    2000 user(s)
  • Quality of Service (QoS)
    Yes
  • SIP Junctions
    50
  • Number of simultaneous calls (max)
    64
  • Quality of Service (QoS)
    Yes
  • Voice codecs
    G.711, G.722, G.723, G.723.1, G.726, G.729A, G.729B, iLBC
  • Quality of Service (QoS)
    Yes
  • Analogous PSTN junctions
    2
  • Quality of Service (QoS)
    Yes
  • Video Codecs
    H.264
  • Quality of Service (QoS)
    Yes
  • Positioning
    Rack mount

Network

  • Supported network protocols
    TCP/UDP/IP
  • Translation of IP addresses (NAT, Network address translation)
    RTP/RTCP
  • Network standards
    ICMP
  • Translation of IP addresses (NAT, Network address translation)
    ARP
  • DNS
  • DDNS
  • DHCP
  • NTP
  • TFTP
  • SSH
  • HTTP/HTTPS
  • PPPoE
  • SIP (RFC3261)
  • STUN
  • SRTP
  • TLS
  • LDAP
  • HDLC
  • HDLC-ETH
  • PPP
  • Frame Relay
  • Yes
  • IEEE 802.3af
  • Yes

Connectivity

  • Quantity of USB 2.0 Ports
    1
  • Quantity of RJ-11 ports
    4
  • Foreign eXchange Office (FXO) Number of ports
    2
  • Foreign eXchange Office (FXO) Number of ports
    2
  • Quantity of USB 2.0 Ports
    1
  • Quantity of USB 2.0 Ports
    1

Call management

  • Call handling
    Yes
  • Call handling
    Yes
  • Call handling
    Yes
  • Call handling
    Yes
  • Call handling
    Yes

Fax

  • Integrated fax server
    Yes

Storage support

  • Built-in memory card reader
    Yes
  • Compatible memory cards
    SD

Power

  • AC input voltage
    100-240 V
  • AC input frequency
    50 - 60 Hz
  • Output voltage of the power adapter
    12 V
  • Output current of the power adapter
    1.5 A

Screen

  • Built-in screen
    Yes
  • Screen type
    LCD
  • Screen resolution
    128 x 32 pixels

Weight and dimensions

  • Width
    185 mm
  • Depth
    440 mm
  • Height
    44 mm
  • Weight
    2165 g

Environmental conditions

  • Operating temperature
    0 - 45 °C
  • Temperature out of operation
    -10 - 60 °C
  • Relative humidity rate (storage)
    10 - 90 %
  • Relative humidity rate (storage)
    10 - 90 %

Thin client

  • Integrated into the processor
    Yes
  • Processor frequency
    1000 MHz
  • Internal memory
    32000 MB
  • Flash memory
    1024 MB

Frequently Asked Questions

What is the weight of the Grandstream UCM6510?
The weight of the Grandstream UCM6510 is 2165 g.
What is the height of the Grandstream UCM6510?
The height of the Grandstream UCM6510 is 44 mm.
What is the resolution of the screen of the Grandstream UCM6510?
The screen of the Grandstream UCM6510 has a resolution of 128 x 32 pixels.
What is the width of the Grandstream UCM6510?
The width of the Grandstream UCM6510 is 185 mm.
What is the depth of the Grandstream UCM6510?
The depth of the Grandstream UCM6510 is 440 mm.
What should I do if my Grandstream UCM6510 does not turn on?
Check that the power cable is properly connected to the UCM6510 and to the wall outlet. Test the outlet with another device to ensure it is working. If the problem persists, try another power cable or another outlet.
How do I configure the IP address of my Grandstream UCM6510?
To configure the IP address of your Grandstream UCM6510, connect a computer to the LAN (Ethernet) port of the device using an Ethernet cable. Set your computer's network settings to use DHCP or obtain an IP address automatically. Then, open a browser and enter the default IP address of the UCM6510 to access its web configuration interface and modify the IP settings.
I am not receiving any sound during my calls on the UCM6510. What should I do?
Ensure that the audio cables, such as the handset or headset, are properly connected to the appropriate ports on the UCM6510. Also, check the audio settings in the web configuration interface to ensure they are correctly set. Finally, check the volume levels on the UCM6510 and on your connected devices.
How do I set up call forwarding on my Grandstream UCM6510?
To configure call forwarding, access the web configuration interface of the UCM6510 via a browser. Look for the section dedicated to call forwarding and set the desired options, such as unconditional forwarding or busy line forwarding, specifying the destination number.
Can I connect my Grandstream UCM6510 to a traditional analog phone line?
Yes, it is possible to connect the UCM6510 to analog phone lines using an FXO gateway or an analog FXO card. These devices facilitate the connection between the digital VoIP features of the UCM6510 and analog lines. The settings for analog lines can be found in the web configuration interface of the UCM6510.
Does the Grandstream UCM6510 support SIP Trunking?
Yes, the Grandstream UCM6510 supports SIP Trunking, allowing users to connect their phone system to a VoIP service provider to make and receive calls over the Internet.
How many SIP trunks can the Grandstream UCM6510 handle?
The Grandstream UCM6510 can handle up to 50 SIP trunks, allowing for a greater number of simultaneous calls and providing more flexibility for connecting multiple phone lines.
What is the maximum number of simultaneous calls that the Grandstream UCM6510 can support?
The Grandstream UCM6510 can handle a maximum of 64 simultaneous calls, which is ideal for medium-sized businesses, ensuring the ability to make and receive multiple calls without compromising quality.
Does the Grandstream UCM6510 include an LDAP interface?
Yes, the Grandstream UCM6510 is equipped with an LDAP interface, allowing for seamless integration with external directory services to facilitate access and management of contacts.
Are there indicator lights on the Grandstream UCM6510?
Yes, the Grandstream UCM6510 is equipped with LED indicators. These indicators provide visual signals to quickly determine the status of the device, such as power, network connectivity, and call activity, facilitating troubleshooting and enhancing the user experience.
Is the manual for the Grandstream UCM6510 available in French?
Yes, the manual for the Grandstream UCM6510 is available in French.

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Presentation of product UCM6510 specifications from brand Grandstream

General Information

The Grandstream UCM6510 is a communication device from the brand Grandstream, known for its innovation and quality in the field of communication technologies. This model, identified by the EAN code 6947273701651, 6947273702641, is designed to provide optimal performance and an enhanced user experience, making it a suitable choice for businesses.

Representation / Realization

This product features a black finish, adding a modern and elegant touch to its design.

Features

The Grandstream UCM6510 is an IP Centrex system (hosted/virtual IP) capable of supporting up to 2000 users, ideal for meeting the varied needs of businesses. It offers SIP trunking for effective and reliable communication over the Internet. With 50 SIP trunks and the ability to handle up to 64 simultaneous calls, it allows for smooth communication management. The device also integrates a LDAP interface, facilitating user and resource management.

The various voice codecs, including G.711, G.722, G.729A, and others, ensure impeccable audio quality. Additionally, the product is equipped with an integrated voicemail and a fax server, simplifying communication management. The PSTN analog trunks of 2 and status indicators help maintain good operational management.

It is also equipped with H.264 video codecs for efficient compression and optimal image quality, as well as a quality of service (QoS) that ensures proper network resource management, guaranteeing an uninterrupted user experience. Designed for rack mounting, it easily integrates into various environments.

Network

The Grandstream UCM6510 supports a wide range of network protocols such as TCP/UDP/IP, SIP (RFC3261), and many others, ensuring reliable communication. It features an Ethernet/LAN connection and complies with IEEE 802.3af standards for optimal compatibility. The Network Address Translation (NAT) feature enhances network security.

Connectivity

This model includes an Ethernet LAN port (RJ-45) for a stable connection, as well as four RJ-11 ports and two FXS and FXO ports for varied communication needs. In terms of power, a Power over Ethernet (PoE) port and a USB 2.0 port are also present, allowing for fast and efficient connectivity.

Call Management

The Grandstream UCM6510 is equipped with advanced features such as caller ID, a call park, and call forwarding and transfer options, which significantly enhance the user experience and management of incoming and outgoing communications.

Fax

An integrated fax server allows sending and receiving faxes directly over the network, making document management simpler.

Storage Support

The product is equipped with an SD-compatible memory card reader, providing a convenient storage solution for your files and data.

Power

The Grandstream UCM6510 operates with an AC input voltage of 100-240 V and a frequency of 50 - 60 Hz. Its power adapter delivers a voltage of 12 V and a current of 1.5 A, ensuring stable power supply.

Screen

It features a built-in LCD screen, offering a resolution of 128 x 32 pixels, allowing for clear and functional viewing of information.

Weight and Dimensions

With dimensions of 185 mm in width, 440 mm in depth, and 44 mm in height, and a total weight of 2165 g, the Grandstream UCM6510 is designed to easily fit into various workspaces.

Environmental Conditions

The device operates efficiently within a temperature range of 0 to 45 °C and can withstand extreme conditions with an out-of-operation temperature ranging from -10 to 60 °C. It is also designed to operate at relative humidity levels of 10 to 90 %.

Thin Client

This model integrates a processor running at 1000 MHz and has an internal memory of 32000 Mo, allowing for smooth and efficient use while ensuring optimal storage with its 1024 Mo flash memory.